WebGet online support for your cable, phone and internet services from Optimum. Pay your bill, connect to WiFi, check your email and voicemail, see what's on TV and more! ... Return. For your convenience, we have made equipment returns easy. Print label. An unreturned equipment fee applies to DOCSIS 3.0 and DOCSIS 3.1 modems WebWhat is your return policy? For phones purchased online at optimum.com/mobile or by phone For a refund of the purchase price of your phone, return your phone within 21 calendar days of the purchase date. You may return your phone by trackable and insured mail or delivery service, as long as you:

Optimum Equipment Return Instructions

WebAlso include in the shipping package either a copy of your Optimum bill, or simply write your name, street address, city, state and zip and account number on a piece of paper. You can find your account number at Optimum.net by signing in and clicking on "My Profile" in the top right corner, or on any receipt or bill from Optimum. WebDec 30, 2024 · Find out where your nearest optimum store is located. They will accept your CableVison equipment, which includes cable receivers, remote controls and modems. Go to the location, find a customer service representative and tell them you want to stop your service and bring back your equipment. small batch 1792

What is your return policy? – Optimum Mobile

WebDisconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your choosing. Make a copy of your Optimum bill, or simply write … WebOptimum hardware issues - The best thing to do is buy your own modem and router. If you need to reset your router to get internet back, most likely it’s not the router. Optimum uses that reset tactic as a quick and dirty form of troubleshooting. It also gives the perception that hardware fails often, when it does not. solis alarm-bms